Last updated: 2024-01-31

1. Introduction

These Terms and Conditions (“Terms”) govern the use of the Businessportal software service (“Service”) provided by ZAZY Agency AB, with an organisation number 559351-4788, located in Sweden. By accessing or using the Service, you agree to be bound by these Terms.

2. Subscription and Payments

2.1 Payment Plans: The Service is offered in different licenses depending on functionality; Quote, Surveys, Project and Dashboard. The features and benefits of each plan are outlined on our website.

2.2 Subscription Fees: The Service is paid on a monthly basis upfront. The subscription fee will depend on the chosen plan. Fees are subject to change without prior notice.

2.3 Annual Payment: Customers have the option to pay annually. Those who choose this payment method will receive a discount, presented at the checkout screen.

2.4 Free Trial: New customers are eligible for a 14-day free trial. Upon expiration, chosen subscription fees will apply unless the subscription is cancelled.

2.5 SMS: Cost of SMS is billed on a monthly basis for the usage of the customers account (SEK 1,20KR/SMS – USD 0.15USD/SMS).

3. Cancellation and Refunds

Customers may cancel their subscription at any time. Refunds for monthly or annual payments are not offered. 

4. User Responsibilities

Customers are responsible for the accuracy and legality of the data they input into the Zurveya platform. ZAZY Agency AB assumes no responsibility for data breaches resulting from user negligence.

5. Termination

ZAZY Agency AB reserves the right to terminate or suspend any account that breaches these terms without notice or refund.

6. Intellectual Property

All intellectual property rights related to the Service belong to ZAZY Agency AB. Customers are granted a limited, non-exclusive, and revocable license to access and use the Service.

7. Limitation of Liability

ZAZY Agency AB will not be responsible for any indirect, special, incidental, or consequential damages related to the use of, or inability to use, the Service.

8. Governing Law

These Terms shall be governed by and interpreted in accordance with Swedish law. Any disputes arising under or in relation to these Terms shall be subject to the exclusive jurisdiction of the Swedish courts.

9. Changes to These Terms

ZAZY Agency AB may update these Terms from time to time. We will notify users of any changes by posting the new Terms on our website. It is advised to review this page periodically for any changes.

10. Contact

For any questions or concerns related to these Terms, please contact:

ZAZY Agency AB
Rosviksgatan 4, 453 31 Lysekil, Sweden